Energy Matters Employment and Contract Work
If you want a job with green credentials, Energy Matters are the solar professionals to make that a reality. We only sell quality products
and we have quality people and systems to back our reputable brands.
If you feel you have what it takes
to be part of this exciting and fast-paced business, apply now by submitting
your CV and a cover letter to us at mailto:careers@energymatters.com.au.
Current Employment and Contract Work available includes:
Install Administrator
Our Supply Chain department makes things happen and we have a terrific opportunity for a customer focused and energetic individual with tenacious detail, drive and passion to become part of our national team to provide superior customer service and administration to assist residential solar power systems installations.
If you want a career with green credentials, Energy Matters are the solar professionals to make that a reality. We only sell quality products and we have quality people and systems to back our reputable brands.
We have an opening for an impressive individual who possesses initiative and who enjoys working within a busy environment to be challenged and rewarded each day by:
- Assisting to expedite our install process by inputting customer information, uploading documentation and submitting applications on behalf of customers in a timely, efficient and accurate manner;
- Delivering a superior customer experience to customers and clients either over the phone to assist with pre and post installation
service;
- Building and maintaining effective relationships with internal and external stakeholders;
- Working to continuously improve processes and procedures and maintain records as required;
- Proactively handling customers’ inquiries via telephone ensuring that their orders are progressed in a timely manner;
- Other project tasks as required.
Role Success
You hold a genuine passion for customer service, coupled with a professional phone manner and written communication skills. You also possess a high attention to detail, coupled with:
- Experience in data entry and/or customer service roles;
- Ability to communicate with clarity to customers;
- Good prioritising and time management skills;
- Able to work under pressure and capable of following direction and meeting deadlines;
- Well developed organisation and problem solving skills;
- Strong desire to learn and succeed;
- Exemplary computer literacy especially in Microsoft Office and ERP systems; and
- Relevant tertiary qualifications (desirable).
In return, we will offer you:
- A competitive salary package commensurate with your experience and qualification;
- Reward and Recognition - an attractive employee benefit scheme including a performance bonus;
- Personal and professional development through educational assistance and study leave;
- Work/life balance;
- The opportunity to be part of something big: work with a dynamic and innovative leader in the Energy industry.
If you feel you have what it takes to be part of this exciting and fast-paced business, apply now.
Please apply to careers@energymatters.com.au
quoting the position title in the subject line. Please note only short-listed candidates will be contacted.
Install Coordinator
We have an opening for an impressive individual who possesses initiative and who enjoys working within a busy environment to be challenged and rewarded each day by:
- Scheduling and project managing end to end domestic customer installations;
- Delivering a superior customer experience to customers and clients either over the phone to assist with installation
service;
- Building and maintaining effective relationships with internal and external stakeholders;
- Quality assuring sales orders to technical specifications and checklists;
- Ensuring the accuracy of information in ERP system against all customer files;
- Coordinating custom installations as required;
- Working to KPIs;
- Completing administration tasks and reporting
- Proactively handling customers’ inquiries via telephone ensuring that their orders are progressed in a timely manner.
Role Success
You hold a genuine passion for customer service, coupled with a professional phone manner and written communication skills. You also possess a high attention to detail, coupled with:
- Be tertiary educated in Business Systems, project management, renewable energy or relevant qualification is highly desirable;
- Ability to communicate with clarity to customers;
- Strong prioritising and time management skills;
- Able to work under pressure and capable of following direction and meeting deadlines;
- Well developed organisation and problem solving skills;
- Have a good awareness of potential work-arounds or alternatives to unavailable/inappropriate systems;
- Strong desire to learn and succeed;
- Exemplary computer literacy especially in Microsoft Office and ERP systems; and
- Relevant tertiary qualifications (desirable).
In return, we will offer you:
- A competitive salary package commensurate with your experience and qualification;
- Reward and Recognition - an attractive employee benefit scheme including a performance bonus;
- Personal and professional development through educational assistance and study leave;
- Work/life balance;
- The opportunity to be part of something big: work with a dynamic and innovative leader in the Energy industry.
If you feel you have what it takes to be part of this exciting and fast-paced business, apply now.
Please apply to careers@energymatters.com.au
quoting the position title in the subject line. Please note only short-listed candidates will be contacted.
Account Coordinator (Wholesale Renewable Energy Products)
Role location flexible either Brisbane or Melbourne!
Apollo Energy is a division of national solar supply and install business Energy Matters. Apollo Energy is a wholesale supplier of renewable energy components for both on and off grid systems throughout Australia and the Asia Pacific.
Apollo Energy (www.apolloenergy.com.au) is a trusted supplier of well respected global brands such as REC,
Daqo, SMA, Fronius, Nedap, Aurora Power-One, Outback Power Systems,
Morningstar, Victron, Plasmatronics, Raylite, and SunLock.
The Apollo Energy team has a terrific opportunity for a customer focused and energetic individual with tenacious detail, drive and passion to become part of their national wholesale team. The role requires you to focus on supporting internal Account Managers coupled with providing a superior customer service and account coordination to service and deliver agreed wholesale sales.
You will enjoy working within a busy environment and will be challenged and rewarded each day by:
- Supporting the Apollo Energy team to enter sales orders, phone messages and other data into the system in a timely, efficient and accurate manner;
- Quality checking, amending and updating sales orders as required before processing payments;
- Delivering a superior customer experience by responding to customers’ queries in the system in a timely manner and forwarding the queries to the relevant departments;
- Building and maintaining effective relationships with internal and external stakeholders;
- Proactively following up with customers on orders, paperwork and other queries in a timely and accurate manner;
- Documenting processes and procedures and maintaining records as required;
- Managing smaller accounts and begin building a portfolio;
- Supporting team members with preparation of reports and proposals including spreadsheets, presentations and printing;
- Other project tasks as required.
Role Success
You hold a genuine passion for customer service, coupled with a professional phone manner and written communication skills. You also possess a high attention to detail, coupled with:
- Experience in customer service, account coordination and administration roles;
- Ability to communicate with clarity to customers;
- Good prioritising and time management skills;
- Able to work under pressure and capable of following direction and meeting deadlines;
- Well developed organisation and problem solving skills;
- Strong desire to learn and succeed;
- Exemplary computer literacy especially in Microsoft Office and ERP systems; and
- Relevant tertiary qualifications (desirable).
In return, we will offer you:
- A competitive salary package commensurate with your experience and qualification;
- Reward and Recognition - an attractive employee benefit scheme including a performance bonus;
- Personal and professional development through educational assistance and study leave;
- The opportunity to be part of something big: work with a dynamic and innovative leader in the Energy
industry.
If you feel you have what it takes to be part of this exciting and fast-paced business, apply now.
Please apply to careers@energymatters.com.au
quoting the position title in the subject line. Please note only short-listed candidates will be contacted.
Solar Consultant - Perth
Our Retail sales department is where the action takes place! It's your job to
turn an opportunity into a customer by consulting with customers to then design
and deliver solutions that are tailored to meet their needs. Mining online
opportunities (over 500 warm leads per month for the picking), completing
inbound or outbound calls and conducting site inspections, your primary focus
will be selling the quality of our brands, overcoming objections and gaining the
customer's business.
What attributes make up a successful Sales Consultant?
- A zealous desire to achieve your goals
- The belief in quality products
- Successful background in solution selling and feeling satisfaction from
securing the sale
- The love of working in a highly competitive and challenging environment
- Willingness to listen and learn
- Passion for sustainability
What can Energy Matters offer you?
- A competitive salary package (base and super) plus the ability to earn
uncapped commissions commensurate with your desire to win the deal
- Reward and Recognition - an attractive employee benefit scheme including a
performance bonus (in addition to commission)
- Personal and professional development through educational assistance and
study leave
- The opportunity to be part of something big: work with a dynamic and
innovative leader in the Energy industry
If you feel you have what it takes to be part of this exciting business,
apply now. Please apply to careers@energymatters.com.au
quoting the position title in the subject line.
Solar Electrician - NSW & QLD
Availability: Immediate
Energy Matters is looking for a Solar Electrician to join our expert
installation team to install residential and commercial photovoltaic grid
connect systems along with SAPS.
The key responsibilities of this role include (but are not limited to):
- Install solar power systems to high standard as per Australian regulations
and EM Group quality assurance;
- Drive a ‘Safety First’ culture onsite, ensuring OHS&E is front of
mind at all times and policies and procedures are adhered to;
- Adhere to EM Group policies and procedures to ensure that regulatory
documents are filled in, signed off and returned to head office accurately
and in a timely manner;
- Work together with the Install Coordination team to ensure installations
are fulfilled on time, per budget to provide a superior customer experience;
- Conduct site inspections for more complicated installs and recommend
solutions as per customers’ needs; and
- Provide technical knowledge to customers and the wider EM Group team as
appropriate.
To be successful in the role you will be:
- Qualified Electrician;
- CEC accredited and must have previous experience in a similar role within
the residential and/or commercial space;
- Current and valid driver’s license;
- Able to work in unpredictable environment/weather and are able to adapt to
a flexible working arrangement;
- Willingness to travel within your local state and interstate as required
(no weekends);
- Highly organised with excellent time management;
- A vibrant team player with exceptional communication and interpersonal
skills;
- Holder of a registered Electrical Contracting license viewed favourably.
In return, we will offer you:
- Competitive rates with a fully maintained vehicle, tools of trade
- Reward and Recognition - an attractive employee benefit scheme including a
performance bonus;
- The opportunity to be part of something big: work with a dynamic and
innovative leader in the Energy industry.
Please apply to careers@energymatters.com.au
quoting the position title in the subject line.
Electricians/ Installers: Opportunities
Australia-wide
The Australian renewable energy business is booming! Share in the surge
towards green power.
We have the customers, you have the skills and we're always looking for the
following tradespeople to join our rapidly expanding national network of
contractors working with Energy Matters, Australia's best solar supply and
install business:
- Grid connect solar installers - urban and rural
- Stand alone solar power system installers - urban and rural
We are currently most urgently requiring electricians in Perth, Brisbane,
Canberra, Adelaide and Melbourne.
If you're a professional, accredited solar installer, we want to hear from
you! Register
your details here.
Keep updated with future opportunities and to see what we are up to, follow
us on:
Twitter: https://twitter.com/#!/energymattersau
Facebook: http://www.facebook.com/pages/Energy-Matters/73175602717
LinkedIn: http://www.linkedin.com/company/energy-matters