CONTACT ENERGY MATTERS

Have a question about our solar power products, installation services or a general inquiry about our company? You can contact Energy Matters friendly, expert sales team via the phone or by completing the form below. Energy Matters has professional, accredited solar installation coverage throughout most of Australia. Wherever you are, Energy Matters is only an email or the cost of a local phone call away!

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Sales enquiry form below

Energy Matters  no longer installs solar power systems

We wish to inform you that Flex has decided to close its wholesale and retail residential solar operations in Australia. Globally, Flex is a Fortune 500 company with over 200,000 employees in over 30 countries. Flex is at the forefront of technology, innovation, engineering and manufacturing. As part of its strategy, Flex is constantly exploring the best ways to support its customers and stakeholders in each of its chosen markets. The decision to cease residential solar operations in Australia, at this time, is part of Flex’s broader global strategy to drive innovation in renewable energy.

Whilst the business has ceased taking new orders, please be advised that Flex is committed to supporting its existing customers and as such will continue to honour its warranty obligations. In this regard, the warranty on your installed solar system will now be serviced by Skybridge, a national third party provider of field service solutions well known in the Australian market. Accordingly, should you have an enquiry about your system under warranty, you should now contact Skybridge through the following means:

By email: flex.warranty@skybridge.com.au
By phone: 133 SUN (133 786)

YouI must alwaysWhen making an enquiry, we ask that you have your relevant customer number, installation details and your case ID (if applicable) available to provide to the Skybridge team. We confirm that Skybridge have been provided with the relevant customer data in order to service your warranty requirements, including details of the status of all current outstanding enquiries. We wish to thank you for your support of Flex in Australia.

Contact Points Throughout Australia

National Customer Service

National Customer Service

133 SUN (133 786) – (local call cost from anywhere in Australia)

For sales enquiries please use the form at the bottom of this page. For technical support, please use this form.

Head Office
359-361 City Road Southbank,
Victoria AUSTRALIA 3006

Map directions
Postal Address: PO Box 5265 South Melbourne VIC 3205
ABN: 86614405828 | ACN: 614405828
Brisbane And Queensland
Brisbane and Queensland is serviced by our local network of Clean Energy Council accredited installers.
| Information on solar power in Queensland
Sydney And New South Wales
Level 16, Suite 3, 122 Arthur St
North Sydney, NSW 2060 Australia

Map directions | Information on solar power in NSW
Canberra/ACT

The Canberra/ACT region is fully serviced by our local network of Clean Energy Council accredited installers.

Information on solar power in Canberra

Melbourne And Victoria
359-361 City Road
Southbank, Victoria 3006

Map directions | Information on solar power in Victoria  
Showroom by appointment only – call 133 SUN (133 786).
Adelaide And South Australia
Adelaide and South Australia is serviced by our local network of Clean Energy Council accredited installers.
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 | Information on solar power in South Australia
Launceston & Tasmania

Hobart, Launceston and the rest of Tasmania is serviced by our local network of Clean Energy Council accredited installers.
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Information on solar power in Tasmania

Perth And Western Australia
Perth and Western Australia is serviced by our local network of Clean Energy Council accredited installers.
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Information on solar power in Western Australia
Darwin And Northern Territory
Darwin and the Northern Territory serviced by our local network of Clean Energy Council accredited installers.
. Information on solar power in Darwin
Regional and Rural Australia
Regional and rural Australia are fully serviced by our local network of Clean Energy Council accredited installers. Phone: 133 SUN (133 786).

If you are in the industry and are a CEC accredited contractor interested in becoming one of our solar power installers then please contact us via our expression of interest form. Note, we only take the best!

USA and International Contact Points

California Headquarters
6201 America Center Drive
San Jose, CA 95002, USA
Customer Support: 1-855-905-FLEX (1-855-905-3539)

  • Monday – Thursday 8.30am – 6.00pm PST
  • Friday – 8.30am – 5.30pm PST.

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For sales enquiries please use the form at the bottom of this page. For quick quote, please use our quote tool.

Sales enquiries.
Please complete the form below.
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Grid connect solar FAQ | Off-grid solar FAQ | Solar hot water FAQ
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