Consumers have been reminded to stay vigilant about buying solar online as online shoppers have once again been stung after buying solar products from untrustworthy sellers.
It is alleged by online users that some shoppers have been promised systems with 60 Watt panels but after testing have only performed at a 30 Watt level, leaving them to feel they have been cheated.
When buying products from websites such as eBay there are less safety measures to help prevent receiving dodgy equipment. Taking action once you have been scammed can be a headache to prove and then to get refunded for.
Buying solar online
With anything you buy online it is important to do your research about the company and to evaluate their business practices. It is often best to see where they fall in solar panels comparison.
The advice from Energy Matters staff is the cheapest solar system can end up being the most expensive; making sure you are getting a quality product from a certified, trusted source is a must.
Scams come in many forms, be it through not receiving the goods you paid for or not receiving the goods at all.
What to do if you get scammed
In the case that the worst does happen it is best to lodge a complaint with Scam Watch but with most things in life it’s better to prevent rather than fix.
It is recommend that you look for a reputable retailer who are approved by the Clean Energy Council so there is complete piece of mind in your purchase.
Whether you are a consumer or a business buying a solar panel from a trusted source with experience will avoid any horror stories happening to you.
Energy Matters has also published an easy guide to help you choose the products that are right for you and how to choose an installer.
