The transition to smart meter NSW technology has significantly impacted how residents interact with their electricity, particularly those benefiting from NSW solar feed-in tariffs. Understanding the meter changeover process ensures a smooth transition and maximises your solar investment.

The New South Wales (NSW) Solar Bonus Scheme concluded in 2016, prompting significant changes for solar energy consumers, particularly regarding electricity metering. Transitioning from gross metering to net or smart metering is essential to optimise the benefits of your solar photovoltaic (PV) system.
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Understanding Gross vs. Net and Smart meters in NSW
While a gross meter records all solar production as an export to the grid, a net meter only records the surplus. This enables solar electricity to offset expensive grid power consumption. This means a household no longer receiving the Solar Bonus Scheme rate can get far better value from the generated solar electricity.
Gross metering
All solar-generated electricity is exported to the grid, and households are credited a feed-in tariff for this energy.
Net metering
Solar energy first powers the household, reducing reliance on grid electricity. Excess energy is exported to the grid, earning a solar feed-in tariff.
Smart meters
Advanced devices that record electricity consumption and production regularly provide detailed insights into energy usage and enable remote communication with electricity retailers.
The role of smart meters in NSW Feed-in Tariffs
Smart meter NSW installations are designed to provide real-time energy consumption and generation data, essential for accurate NSW feed-in tariff calculations. Traditional meters, on the other hand, often require manual readings and may not capture the nuances of solar energy export.
- Accurate measurement: Smart meters record energy usage and solar export in precise intervals, ensuring accurate billing and feed-in tariff calculations.
- Remote monitoring: These meters allow energy retailers and distributors to monitor their installations remotely, reducing the need for manual readings and enabling faster issue resolution.
- Time-of-use tariffs: Smart meter NSW technology supports time-of-use tariffs, which can incentivise energy consumption during off-peak hours and further optimise solar energy usage.
Maximising your solar investment with smart meters
To maximise your NSW feed-in tariff earnings and leverage the benefits of smart meter NSW technology, consider the following:
- Optimise solar usage: Align your energy consumption with peak solar generation times to maximise self-consumption and reduce reliance on grid electricity.
- Monitor your energy data: Regularly monitor your energy consumption and generation data through your online portal to identify opportunities for energy efficiency improvements.
- Consider battery storage: Battery storage systems can store excess solar energy for later use, increasing self-consumption and maximising your NSW feed-in tariff savings. For those considering a solar installation in Sydney, incorporating battery storage alongside a smart meter in the NSW system can significantly enhance energy independence.
- Explore NSW solar power deals to get the best value for your solar investment.

Steps to transition to a smart meter in NSW
- Contact your electricity retailer: Inquire about smart meter installation options, associated costs, and any changes to your energy plan.
- Schedule the installation: Coordinate with your retailer to set an installation date. Ensure you understand any necessary preparations and the expected duration of the process.
- Understand the process: Installation may require a temporary power outage. Confirm that the installer will inform you of any disruptions.
- Review terms and conditions: Before proceeding, ensure you are informed about any changes to your energy rates, billing frequency, or contract terms.
Choosing the right retailer and tariff
Selecting the right energy retailer and tariff plan is crucial for maximising your NSW feed-in tariff earnings. Consider factors such as the feed-in tariff rate, contract terms, and customer service reputation.
- Compare feed-in tariff rates: Compare feed-in tariff rates offered by different retailers to find the most competitive deal.
- Review contract terms: Carefully review the contract terms and conditions, including any limitations or restrictions on feed-in tariff payments.
- Consider time-of-use tariffs: If applicable, consider time-of-use tariffs to optimise energy consumption and maximise savings.
- Installation costs: Some retailers offer free smart meter installations, while others may charge a fee. It’s advisable to compare offers from different retailers to find the most cost-effective option.
Common questions about smart meter installation
- Is smart meter installation mandatory? As of December 1, 2017, all new and replacement meters in NSW must be smart. However, if your existing meter functions correctly, you can retain it.
- Can I refuse a smart meter? Yes, if your current meter is operational. However, upgrading can provide numerous benefits, including more accurate billing and detailed energy usage information.
- What if my retailer refuses to install a smart meter? Retailers are not obligated to install a smart meter if your current meter is functional. If you wish to upgrade, consider switching to a retailer that offers smart meter installations.
The Energy and Water Ombudsman NSW (EWON) provides free, independent dispute resolution services for unresolved issues.
Source: NSW Climate and Energy Action – Using Smart Meters
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