Has your meter change/reprogramming occurred?
If you suspect your system is not working, please first try switching the system off and back on. (See above).
If switching the system off and on has not resolved your issue, please take a photo of the inverter screen (showing the error message and LED Lights) and the inverter product label showing the product serial number (should be found on the side of the inverter) and attach them to the form below along with any other information that might be useful.
My inverter brand is:
If your inverter is not listed, please contact our team using the form below.
Enphase
Has your meter change/reprogramming occurred?
Our engineering team can look into your production generation, however we do require a number of details from you to do so.
First, please confirm your system is switched on by following the FAQ.
Does your electricity bill show a renewable energy feed-in tariff?
Example of Feed-In Tariff on Bill
Example of Feed-In Tariff on Bill
