Sound recommendations, value for money
“I just wanted to sincerely acknowledge the most helpful assistance of your consultant Jack Long, during my recent installation of a solar system.
We had done the usual research in exploring various solar companies. Not only was Energy Matters, a name that consistently came up as a good company to deal with, but the valued opinion from friends that you had great prices as well as good customer service was the decision maker for me.
Being someone who prefers to speak to a person, I wish to commend both the patience and flexibility of your sales team. Jack was very patient with my requests, accommodated my budget and roof space to ensure the best product for my needs. He made sound recommendations to get the most return and value out of my panels and inverter, and made the entire installation process very easy.
He explained things simply and easily – so I could understand the various steps and components. Jack also answered my emails and phone-calls promptly and is most certainly an asset to your organisation.
Subsequently, I have most happily referred other people on to your organisation, and wish your company the very best.”
Review By: Peter T. — Cockatoo Valley, South Australia
Attention to detail
“Had my 3kW system installed yesterday and wanted to commend your installers on the great job they did with attention to detail and pride in quality of installation. They worked solidly for 11 hours to complete the task and were very professional. A great advert for your company.”
Review By: Hamish S. — Northcote, Victoria
“We are very pleased with your installation of our solar power system. We had prompt service, attention to detail, and receipt of our bonus bluetooth display unit [that was out of stock at installation] with absolutely no reminders from us. And although as yet we have not had our first account from Origin we are reasonably sure they know we have a solar system as they installed our new electronic meter [again with no reminders necessary] Thank you very much.”
Review By: Doug R. — Robina, Queensland
Efficient, prompt and very polite
“I would like to say that the two electricians who installed the unit – “Mode Electrics” from Launceston were fantastic. Efficient, prompt and very polite – unusual for trades people. I would wholeheartedly recommend them if ever you need a referral. Thanks again to Jack Long who was at all times absolutely helpful and a pleasure to deal with. In short the dealing we have had with your company have been excellent and we look forward to dealing with you sometime in the future – as we are planning to purchase another house. I wish dealing with other companies could be so pleasant, and believe me, I am not backward in coming forward when it comes to complaining either!”
Review By: Craig C. — Blessington, Tasmania
Performance exceeds expectations
“A short note to advise that the system has been up and running now for three days. I could not be happier with the system, it is performing better than I expected. The installers you contracted to install my system were totally professional and I would highly recommend them to any-one. Nothing was a problem to them. Again thank you, I will highly recommend Energy Matters to anyone I know thinking of Solar Power.”
Review By: Jon S. — Mangerton, New South Wales
Recommending Energy Matters to others
“The system was installed by Greg and Aaron from Skilled Electrical Services. They are a credit to Energy Matters. Professional, friendly and went out of their way to advise and answer any questions that we had during the installation, offering any further follow up if required. Thank you for your professional approach to initiating and completing the sale of the system and your patience in answering the many questions that we posed. We have and will be recommending Energy Matters to family and friends.”
Review By: David B. — Coral Cove, Queensland
“Just a note to thank you and the Energy Matters team for the Solar Panel installation at our home. The guidance you gave me for selection of panels and inverters was invaluable in making my decision through the minefield of products available on the market. The prices were great and the service and installation excellent. A well coordinated project install by a professional team.”
Review By: Doug H. — Greystanes, New South Wales
High standard of workmanship
“I would like to take this opportunity to thank Energy Matters for the very quick and professional manner in which our grid-connect solar system was installed. Within two weeks of placing an order and paying a deposit, our 1.88 Kw system was installed and operating. Your staff at the Adelaide office (in particular Gary Robertson) were most helpful and the speed with which installation was effected was impressive. The installation team (Nick and Luke) were very professional and produced workmanship of a high standard. Once again many thanks. I will certainly recommend Energy Matters to friends”
Review By: T.A. — South Australia
“Please pass my thanks to all. Got everything and much more than I expected and the pleasant shock of seeing my electric meter going backwards. Please thank all whom I had the pleasure dealing with in energy matters for their superb work.”
Review By: Jan L. — Essendon, Victoria
“Thank you for the service. The entire subject went without hitch and no problems. Thank you for that. Well done Energy Matters”
Review By: Martin R. — Springwood, New South Wales